Questions
How long can my plants stay?
Anything from a night to 180 days. After the first 4 weeks each day costs 30% less, so long trips work out cheaper than you'd think.
Can I cancel?
Yes. More than 24 hours before drop-off, you get every cent back. Any later, or if you just don't show up, you get half the plant charges back. The nursery kept the space for you.
Can I stay away longer than I booked?
Usually. If the nursery has room, add days from your booking page. Same rates as before.
What if I'm late picking them up?
Flights get delayed. You have 2 days of grace, then each extra day costs what the others did. Pay it at the counter when you collect.
What if I never come back for them?
If 30 days pass after your pick-up date and nobody can reach you, the nursery can keep them or find them a new home. It's in the terms you agree to.
What if a plant has pests?
The nursery may turn it away at drop-off. One plant with mealybugs can spread them through a whole greenhouse. You get that plant's price back.
Will someone come into my home?
No. If you book pick-up, the driver collects from your door and that's it.
How many plants can I bring?
Up to 50 in one booking. More than that? Email us and we'll sort something out.